Text Message (SMS) Program Terms and Privacy Disclosure
Program name: EZ Track-Auto Alerts (vehicle workflow alerts) and EZ Track-Auto Login (one-time login codes)
Sender: Asset Pilot LLC, 7090 Quitman Ct, Colorado Springs, CO 80923
Support: [email protected]
Message frequency: varies. Message and data rates may apply.
Opt out: reply STOP to any message, or turn the toggle off in Settings. Help: reply HELP to any message.
1. Section 12 of the Privacy Policy: Text Message (SMS) Alerts and Login Codes
What we send: If you opt in, we send two kinds of text messages: transactional vehicle-workflow alerts (for example, a vehicle arriving in a workflow stage or exceeding a day threshold) and one-time login codes. We do not send marketing text messages. Text messages are sent only to users who have opted in.
Opt in and opt out: To receive vehicle alerts by text, enter your mobile number and enable the "Text message alerts" toggle in Settings. Login codes are sent to the mobile number saved in Settings; to save a number you tick the consent checkbox shown beneath the "Mobile number" field. To opt out, disable the toggle in Settings, or reply STOP to any message. Reply HELP to any message for help. Opting out of text alerts does not affect your in-app notifications; if you opt out of text messages, login codes fall back to email.
Message frequency varies. Message and data rates may apply.
Mobile phone numbers and SMS consent will not be shared with or sold to third parties or affiliates for marketing purposes.
Delivery provider: Twilio Inc. delivers our text messages. Twilio receives the phone number and message content solely to deliver the messages on our behalf; it is a service provider under Section 4 of the Privacy Policy.
2. How users opt in
EZ Track-Auto is a business tool used by dealership staff. Nobody is enrolled automatically and phone numbers are never imported from any list. Each user opts in for themselves, on their own account, inside the application's Settings page:
- Login codes: the user types their own mobile number into the "Mobile number" field under "Sign-in security", ticks the consent checkbox directly beneath the field ("I agree to receive one-time login code text messages from EZ Track-Auto (Asset Pilot LLC) at this number."), and then saves. The checkbox is unticked by default and the number cannot be saved until it is ticked. The full consent statement below is displayed directly under the checkbox before the number is saved.
- Vehicle alerts: the user turns on the "Text message alerts" toggle. The consent statement below is displayed directly under the toggle. The toggle cannot be turned on until the mobile number has been verified.
Consent is not a condition of purchase. Each user can withdraw consent at any time by turning the toggle off, removing the number, or replying STOP.
Consent language shown for login codes (verbatim)
By saving a mobile number you agree to receive one-time login code text messages from EZ Track-Auto (Asset Pilot LLC) when you sign in from a new device or when periodic re-verification is due. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel and codes will be sent to your account email instead; reply HELP for help. Consent is not a condition of purchase. Privacy Policy: assetpilotpro.com/privacy. Terms: assetpilotpro.com/service.
Consent language shown for vehicle alerts (verbatim)
By turning on text alerts you agree to receive vehicle workflow alert text messages from EZ Track-Auto (Asset Pilot LLC) at the number provided. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase. Privacy Policy: assetpilotpro.com/privacy. Terms: assetpilotpro.com/service.
The full Settings card
3. Sample messages
Vehicle alert (new arrival):
EZ Track-Auto: 2019 Ford F-150 (VIN ...4821) was just placed in the Detail bucket. Reply STOP to opt out.
Vehicle alert (day threshold):
EZ Track-Auto: 2019 Ford F-150 has been in Detail for 5 days. Reply STOP to opt out.
Login code:
EZ Track-Auto: your login code is 482913. It expires in 10 minutes. Do not share this code.
Our messages never contain links.
4. Opt-out and help keywords and automated replies
Replies are handled automatically. Recognized opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE. Opt-in keywords: START, YES, UNSTOP. Help keywords: HELP, INFO.
Reply to STOP:
EZ Track-Auto: you are unsubscribed and will receive no more texts from this number. Reply START to resubscribe.
Reply to START:
EZ Track-Auto: you are resubscribed to vehicle alerts. Reply HELP for help, STOP to unsubscribe. Msg & data rates may apply.
Reply to HELP:
EZ Track-Auto by Asset Pilot LLC: for help email [email protected]. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe.
After a STOP, the user's account is marked opted out and no further texts are sent to that number until the user opts back in. Login codes for an opted-out user are delivered by email instead.
5. Privacy
Mobile phone numbers and SMS consent will not be shared with or sold to third parties or affiliates for marketing purposes. Phone numbers are used only to deliver the messages described above. Our full Privacy Policy and Cloud Service Agreement apply.